Our Technical Customer Service experts guide our customers to minimize risks for food safety that may occur along the converting line. Their extensive experience in the food labeling industry and a close exchange with OEMs, OMMs and industry associations, offer a single point of contact for theoretical and practical aspects of food safety.
- Best practice guidance & troubleshooting at the machine
- Expert technical trainings
- Technical audits
- Guided trials with new substrates
- Interface to in-house analytics
The Technical Customer Service support will not only contribute to higher safety around your converting line, but will also optimize consumption of adhesive and reduce machine downtime.