Our Technical Customer Service experts guide our customers towards minimizing food safety related risks that may occur along the converting line - from application to process optimization. Their extensive experience in the food packaging industry, close exchange with OEMs, OMMs and industry associations, offers a single point of contact for theoretical and practical aspects of food safety.
Through our technical on-site support, we offer:
- Best practice guidance & troubleshooting at the machine
- Expert technical trainings
- Technical audits
- Guided trials with new substrates
Our Technical Customer Service not only contributes to higher safety along your converting line, but also supports you in reducing machine downtimes and extending the longevity of machine spare parts.